{"id":38200,"date":"2021-01-29T12:55:34","date_gmt":"2021-01-29T11:55:34","guid":{"rendered":"https:\/\/staging.kinsta.site\/?post_type=knowledgebase&#038;p=3976"},"modified":"2022-11-07T12:05:18","modified_gmt":"2022-11-07T12:05:18","slug":"aterbetalningspolicy","status":"publish","type":"knowledgebase","link":"https:\/\/staging.kinsta.site\/se\/kunskapsbas\/aterbetalningspolicy\/","title":{"rendered":"Kinsta Pengarna-Tillbaka-garanti och \u00e5terbetalningspolicy"},"content":{"rendered":"<p>Vi \u00e4r stolta \u00f6ver v\u00e5r service h\u00e4r p\u00e5 Kinsta och vill att du ska vara n\u00f6jd med din hosting. D\u00e4rf\u00f6r \u00e4r vi glada \u00f6ver att kunna erbjuda en 30-dagars pengarna-tillbaka-garanti och inga l\u00e5ngsiktiga kontrakt.<\/p>\n<h2>Prova Kinsta riskfritt i 30 dagar<\/h2>\n<p>Om du avbryter ditt hosting-konto under de f\u00f6rsta 30 dagarna av tj\u00e4nsten kommer vi att utf\u00e4rda en full \u00e5terbetalning. Detta inneb\u00e4r att du kan<strong> prova p\u00e5 Kinsta riskfritt i 30 dagar<\/strong>!<\/p>\n<p>Denna pengarna-tillbaka-garanti t\u00e4cker kostnaden f\u00f6r alla Hanterad WordPress-hosting-planer och till\u00e4gg, <strong>med undantag f\u00f6r v\u00e5ra dedikerade till\u00e4gg<\/strong>. Du kanske v\u00e4ljer att anv\u00e4nda n\u00e5got av v\u00e5ra till\u00e4gg under denna inledande 30 dagars period och beg\u00e4r en \u00e5terbetalning? I s\u00e5 fall kommer kostnaden f\u00f6r dessa till\u00e4gg ocks\u00e5 att \u00e5terbetalas.<\/p>\n<p>Det finns dock n\u00e5gra undantag f\u00f6r denna garanti:<\/p>\n<ul>\n<li>Garantin \u00e4r inte till\u00e4mplig f\u00f6r kunder med dedikerade instanser.<\/li>\n<li>Garantin \u00e4r tillg\u00e4nglig f\u00f6r nya kunder. \u00c5terkommande kunder \u00e4r ber\u00e4ttigade till en partiell \u00e5terbetalning av oanv\u00e4nda avgifter.<\/li>\n<li>Denna garanti \u00e4r tillg\u00e4nglig f\u00f6r dig under de f\u00f6rsta 30 dagarna efter att du har registrerat dig f\u00f6r en helt ny hosting-plan. Du kan uppgradera eller nedgradera din hosting-plan under denna tid, garantin kommer fortfarande att g\u00e4lla. Garantiperioden l\u00f6per dock i 30 dagar fr\u00e5n det datum d\u00e5 du inledningsvis anm\u00e4ler dig. Garantiperioden b\u00f6rjar inte om varje g\u00e5ng du byter abonnemang.<\/li>\n<li>Denna garanti t\u00e4cker endast till\u00e4gg om du avbryter ditt hosting-konto och alla till\u00e4gg under de f\u00f6rsta 30 dagarna av tj\u00e4nsten. Efter de f\u00f6rsta 30 dagarna t\u00e4cks till\u00e4ggen av v\u00e5r normala \u00e5terbetalningspolicy.<\/li>\n<li>I vissa situationer kan du kr\u00e4vas p\u00e5 en eng\u00e5ngsavgift. Ingen eng\u00e5ngsavgift \u00e5terbetalas. Exempel p\u00e5 eng\u00e5ngsavgifter \u00e4r betalda migreringar, avgifter f\u00f6r borttagning av skadlig programvara n\u00e4r du reparerar en komprometterad plats under en migrering eller en uppgradering av infrastrukturen f\u00f6r att hantera en storskalig trafikh\u00e4ndelse.<\/li>\n<li>Om du \u00e5drar dig n\u00e5gra \u00f6vertr\u00e4delse-avgifter under den inledande 30-dagarsperioden kommer \u00f6vertr\u00e4delsen att dras av fr\u00e5n \u00e5terbetalningen. Om kostnaden f\u00f6r \u00f6vertr\u00e4delsen \u00f6verstiger v\u00e4rdet av \u00e5terbetalningen kommer du fortfarande att ansvara f\u00f6r det ytterligare beloppet f\u00f6r \u00f6vertr\u00e4delsen som inte t\u00e4cks av \u00e5terbetalningen.<\/li>\n<\/ul>\n<h2>\u00c5terbetalningar f\u00f6r dedikerade instanser<\/h2>\n<p>Om du hostar p\u00e5 en s\u00e4rskild instans, kan du se riktlinjerna f\u00f6r \u00e5terbetalning nedan.<\/p>\n<ul>\n<li>Den f\u00f6rsta m\u00e5nadsbetalningen \u00e4r inte \u00e5terbetalningsbar och det blir heller ingen \u00e5terbetalning om den dedikerade instansen avbryts inom den f\u00f6rsta m\u00e5naden.<\/li>\n<li>Efterf\u00f6ljande m\u00e5nader kan avbrytas med en \u00e5terbetalning f\u00f6r den aktuella faktureringsperioden.<\/li>\n<\/ul>\n<h2>\u00c5terbetalningar efter 30 dagar<\/h2>\n<p>Om du avbryter din prenumeration efter de f\u00f6rsta 30 dagarna kommer vi att \u00e5terbetala den tid som \u00e5terst\u00e5r i av planens prenumeration. Detta inkluderar b\u00e5de m\u00e5nads- och \u00e5rsplaner.<\/p>\n<p>Inga \u00f6vertr\u00e4delse-avgifter och eng\u00e5ngsavgifter \u00e5terbetalas. Om n\u00e5gra \u00f6vertr\u00e4delser eller eng\u00e5ngsavgifter \u00e4r obetalda vid tidpunkten f\u00f6r avbokning kommer dessa avgifter att dras fr\u00e5n det belopp som skall \u00e5terbetalas. Om \u00f6vertr\u00e4delserna eller eng\u00e5ngsavgifterna \u00f6verstiger v\u00e4rdet av \u00e5terbetalningen s\u00e5 kommer du fortfarande att vara ansvarig f\u00f6r \u00f6vertr\u00e4delser och eng\u00e5ngsavgifter som inte t\u00e4cks av beloppet f\u00f6r \u00e5terbetalningen.<\/p>\n<p>Obs: Ber\u00e4kningarna \u00e4r baserade p\u00e5 standard-planernas nuvarande pris (och inte det \u00e5rliga priset med tv\u00e5 kostnadsfria m\u00e5nader). Du kan avbryta din plan fr\u00e5n instrumentpanelen i MyKinsta under sektionen Fakturering.\u00a0F\u00f6lj dessa instruktioner om <a href=\"https:\/\/staging.kinsta.site\/docs\/cancel-plan\/\">hur du avbryter din plan<\/a>.<\/p>\n<h2>Hur man beg\u00e4r en \u00e5terbetalning<\/h2>\n<p>Du kanske vill s\u00e4ga upp ditt hosting-konto p\u00e5 Kinsta och beg\u00e4ra en full \u00e5terbetalning under dina f\u00f6rsta 30 dagar? Du kanske vill beg\u00e4ra en partiell \u00e5terbetalning vid n\u00e5got tillf\u00e4lle d\u00e4refter? I s\u00e5 fall kan du g\u00f6ra detta fr\u00e5n MyKinsta\u00b4instrumentpanel. F\u00f6lj dessa instruktioner om <a href=\"https:\/\/staging.kinsta.site\/docs\/cancel-plan\/\">hur du avbryter din plan<\/a>.<\/p>\n","protected":false},"author":38,"featured_media":44868,"parent":0,"menu_order":0,"template":"","tags":[],"knowledge_categories":[17],"topic":[],"class_list":["post-38200","knowledgebase","type-knowledgebase","status-publish","has-post-thumbnail","hentry","knowledge_categories-fakturafragor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.1.2 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kinsta&#039;s 30-dagars Pengarna Tillbaka-Garanti och \u00c5terbetalnings-policy<\/title>\n<meta name=\"description\" content=\"Kinsta \u00e4r stolta att kunna erbjuda en 30-dagars pengarna-tillbaka-garanti och inga l\u00e5ngtidskontrakt. Vad v\u00e4ntar du p\u00e5? 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